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Mayxaydungvn Warranty Policy

Thứ ba, 11/02/2020, 10:38 GMT+7

WARRANTY COMMITMENT

1./ Purpose of warranty:

- Ensure the highest commitment to customers about the warranty when using the products distributed by UMAC.

- Unify the warranty processing process in a consistent manner between the manufacturer, the authorized regional service station, and the user.

- Detailed instructions on the process of receiving warranty information, assessment and inspection of problems, directions to overcome and technical handling.

- Making reports, warranty records, making procedures for payment of warranty expenses, keeping records and damaged replacement parts.

- Regulations on organization of assessment and inspection of warranty implementation for customers at the warehouse.

- Mayxaydungvn authorized will perform the work under the warranty policy (parts and labor) free of charge for customers.

2./ Support chain:

- Mayxaydungvn system's support chain is an important chain of after-sales services created to protect customers' investment in construction machinery.

Leveraging these services will help you lower your total cost of ownership, by optimizing productivity, minimizing downtime, reducing operating costs, and ensuring high resale value.

- Best of all, the Support Chain provides peace of mind that your construction equipment is operating reliably at peak levels

3./ Technical support:

- As a Mayxaydungvn customer, you can count on professional service technicians to provide the highest level of after-sales support.

With full and regular technical training, each technician of Mayxaydungvn has a thorough understanding and detailed knowledge of lifting equipment, forklifts, cranes.

  1. 3./ Genuine spare parts:

  2. Using imported Mayxaydungvn genuine parts can optimize machine performance and provide peace of mind by avoiding the risks associated with using non-genuine spare parts. Genuine parts are built and tested to the same high standards as all construction equipment, they allow your machine to run longer, with lower running costs.

  3. -Warranty policy for lifting equipment

  4. MAYXAYDUNGVN - Specializes in selling and renting lifting equipment, forklifts, cranes in Vietnam!

    Hotline: 0975 704000 VND

    Email: mayxaydungvn68@gmail.com

    Website: https://mayxaydungvn.com.vn/

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